ICT Africa Tenders

 Tender Number: 11.07.053/2544/CS/043/QCBS/PROC-DIT-DIR/NK/up    Kigali , Rwanda   Expires:5 JULY, 2013
REQUEST FOR EXPRESSIONS OF INTEREST 11.07.053/2544/CS/043/QCBS/PROC-DIT-DIR/NK/up TITLE: CONSULTANCY SERVICES FOR ORACLE EBS TECHNICAL SUPPORT SERVICE In order to maximize the usage of Oracle EBS and ensure the maintenance and usability of all implemented modules, EWSA (Energy, Water and Sanitation Authority) requests for expressions of interest from qualified, specialized and experienced firms to provide maintenance and technical support service for Oracle EBS. The oracle EBS implemented modules at EWSA are:  Oracle Financials: Oracle Account Receivables, Oracle Account Payables, Oracle Fixed Asset,Oracle Cash management, General Ledger (with budget)  Supply Chain Management, Oracle inventory, Oracle purchasing  Human Resource Management System , Payroll management, Core HR, HR Employee Self Service, Performance management, Learning Management, Talent management Scope of Consultancy 1. The scope of works will not limit only to the technical support service of oracle modules implemented at EWSA but also on knowledge transfer to EWSA staff; 2. Being responsible on the resolution of all raised issues. Escalate the issue to oracle support services in case of bugs together with EWSA users, but this has not to be an excuse for any delay of delivering a resolution to raised issues; 3. Responsible of oracle database administration , backups, cloning and report development; 4. Maintenance of oracle database and application server for oracle EBS and regularly availability 24/24 hours; 5. Ensure the operationally of oracle interface for billing and receipts from 3rd part applications. Duration of the assignment: 1 Year Interested Consultant Firms must provide information indicating that: - (a) The firm is legally registered for intended assignments (b) The firm has a minimum of 10 years’ experience in the field (c) The firm has minimum (3) references for similar assignments in terms of complexity, cost or nature; (d) The firm has available skilled and qualified key staff with positions such as Data Base Administrator, Financial consultant, Human Resource Consultant, Supply Chain Consultant each with a minimum 10 years’ experience in their respective field in similar assignments. The consultant firm will be selected in accordance with the Rwanda Law N° 12/2007 of 27/03/2007 on Public Procurementas modified by the Law No 05/2013 of 13/02/2013using the QCBS selection method Expressions Of Interest in three hard copies, one of which is the originalmust be delivered at the Secretariat Office of Procurement, EWSA Head Office, Avenue du lac Ihema, P.O. Box: 537 Kigali, Tel: + 250(0) 252 573666, + 250 (0) 252 575476, Fax: +250(0)252 573802, not later than 05 July 2013 at 9.30 a.m. local time, the opening will take place on the same day 05 July 2013 at 10.00 a.m. local time in public session. Done at Kigali, on
Ntare Karitanyi
Director General