ICT Jobs in Africa

Senior Microsoft System Engineer: Mail And Messaging,   Johannesburg,   South Africa
This position is for an Architect on the Mail and Messaging Platform (Exchange) that will work with a team of Junior, Senior Staff and other Technology Architects. This role lies within the Microsoft Server Platforms Team responsible for all MMI Group infrastructure and Architecture in x86 environments.
This position will be responsible for 3rd level support and will need to function at an architectural level for the Mail and Messaging environment. The responsibility also includes relationship management with the business and service management of the complete ITS solution supporting the MMI Holdings Business Units. Manage the day-to-day operational functions and facilities within the MMI Group Environment. This position will be responsible for aligning the current/future strategy for Mail and Message environment.

The Incumbent will be responsible for:
Provide tier 3 problem solving.
Day to Day operations and alignment of the Mail and Messaging virtual team
Design and deliver systems performance, capacity management and reporting.
Define product and/or platform architecture and roadmap for the group
Compile, maintain and distribute relevant documentation.
Identify risks and develop solutions/process to mitigate
Ensures optimum utilisation and configuration of installed infrastructure.
Implement proper continuity measures to ensure timely recovery of systems according to business guidelines.
License management.
Proactively manage the environment to honour required service levels.
Provide an efficient and informative mentoring / coaching function.
Research and Development of Mail and Messaging Technologies and the implementation of these solutions into the business architecture
Document and Review new and existing Mail and Messaging Processes
Managing the risk of the Mail and Messaging environment by implementing measures that ensure data continuity and/or availability
Work closely with the architecture team to define the current and future architectures of the Microsoft Server Platform Stack


Excellent understanding of systems, technology and emerging technology
Integrating of systems
Cognitive / Problem Resolution
Good communication skills at all levels
Sound incident analysis and logical troubleshooting skills.
Quality work
Work with minimal supervision and ability to lead a team of technical staff
Stress tolerance
Interpersonal skills
Innovative skills
Ability to think and plan ahead
Passion in relation to Microsoft Technologies and with the Mail/Messaging environment
Specific Requirements

All candidates must demonstrate living the MMI Values
Team Work

Desired Skills and Experience
Experience & Qualifications
Degree/Diploma in IT/IS/Computer Science (Exchange Certification required(2003,2007,2010,2013)
4+ years or more in designing/architecting large exchange environments(15,000+) including multi domain, multi DAG and highly complex exchange architecture/environments
8+ years relevant years’ experience in supporting and managing large Exchange Environments
Extensive experience on the following platforms Active Directory, Unified Messaging and Lync
Must have proven Exchange 2010/2013 Architecture Experience
Experience in working with large Exchange/AD Environments working within an operational function of supporting the Exchange Platform
Must have a solid understanding and proven experience of all relating infrastructure that Exchange depends on (Virtualization, Storage, Networking, Routing and DNS)
Extensive Experience with Microsoft Clustering and High Availability relative to Microsoft Exchange environment
Solid experience within the Microsoft Server Platform Stack
Solid experience of the Virtualization Layer(VMWARE, Hyper V, Xen)
Solid experience and understanding of Risk and Governance pertinent to the messaging environment.
Solid experience of the Network Layers pertinent to the overall Mail and Messaging architecture.

About this company
MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The core businesses of MMI are long and short-term insurance, asset management, savings, investment, healthcare administration and employee benefits. These product and service solutions are provided to all market segments through operating brands Metropolitan and Momentum.
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