ICT Jobs in Africa
|Technical Marketing Operations Specialist,   Not Specified,   Nigeria|
Are you a Ninja in Support?
We are an Australian based software company, however you would be located in Nigeria. We deliver and support our platforms to Mobile Telco's globally… Right now we are recruiting for a new Technical Marketing Operations Specialist to join our team based in Lagos, Nigeria to support our application for our clients.
Our philosophy is to have 100% reference clients, and that means we aim to be awesome in support of every client… So that's where you come in…
Who are you?
You are dynamic, a great communicator, and proactive in taking up tasks and challenges. You love nothing more than helping out your client's queries and issues, and solving problems with them. In short you are considered a legend by your peers (…hence the Ninja status!)
You will be autonomous, a self-starter, motivated, energetic and a great team player, but you are not afraid to challenge or improve existing processes (we can always improve!).
Since all of our work is with mobile telecoms companies, you ideally know the Telco space well. It's an added bonus if you have experience in campaign management, customer value management (CVM) and customer loyalty management. If you are passionate about those areas, then this is ideal for you.
Our vision is that we will be recognized for creating awesome products that enrich the lives of mobile users. You would need to feel like that is something worth doing.
Desired Skills and Experience
Technically, you will have exceptional SQL skills, preferably in an Oracle environment and knowledge of Oracle utilities e.g. SQL Plus, Import / Export, SQL Loader. You have between 2 and 4+ years of production system support work, and a strong knowledge of Windows and Unix or Linux operating systems.
While head office of Emagine is based in Australia, we are actually a global company, so you need to be adventurous and excited about the opportunity for international travel from time to time.
You won't be on your own, we will coach and mentor you along the way to develop you professionally. And you'll be part of a great team because we only recruit A+ people who are bright and motivated. There is great potential for personal growth, and to make this a career for you that grows as we grow.
Oh, you need to have a sense of humor too!! We need to have a laugh every now and then....If that all sounds like you, then we'd love to meet you.
About this company
Emagine International is a leading provider of Real-Time customer marketing software and managed services for Communication Service Providers. We help Telecommunications companies around the world to generate net incremental revenue from their customers through Real-Time campaigns and interactions that are more Personal, Relevant and Timely; an approach we call: “Marketing To One®”.
Founded in 1998, Emagine has consistently focussed on growing customer ARPU and increasing retention; delivering revenue growth and increased customer satisfaction. We provide a Telecommunications grade platform and managed services to customers including Vodafone, Optus, Vodacom, Etisalat, True Move, CSL and Telstra.
Our vision is to be recognised for creating awesome products that enrich the lives of mobile users. Our platform for Real-Time Campaign Management, Loyalty and Prepaid Recharge has been recognised by analysts and customers for innovation and the ability to rapidly deliver sound commercial outcomes.
Headquarted in the inner-city suburb of Ultimo in Sydney, Australia with an open and team-focussed culture, our staff have a “Can Do” attitude and use Agile methodologies to create enterprise grade software for some of the most demanding customers in the world.
To find more about Emagine International visit our website at www.emagineinternational.com
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