ICT Jobs in Africa

Prepaid Planning Engineer at MTN Nigeria,   Lagos,   Nigeria,
"Department: Information Systems

Job Description:

Liaise with Switch, TX Support, LanWan, Prepaid, VAS Messaging and IS to resolve service problems.
Interface with Customer Service to resolve customer problems.
Support Prepaid Services Applications, Solaris System, Oracle & Sybase Database Linux System and Oracle Database Administration.
Develop tools and monitoring scripts using Perl and Unix Scripts.
Develop/Support multi thread applications using OOP Languages such as Java, C++, .NET and Perl as well as IN Applications
Perform integration and acceptance tests, produce test documents as well as upgrade/load approved patches and fixes.
Implement change request/planned work on platforms using established Change Management procedures.
Monitor systems and applications on site and resolve all subscriber problems.
Log, analyze, resolve and escalate faults on the platforms.
Perform basic administrative duties such as regular filing system, database backups and log all activities on platforms.
Regulate access to systems and ensuring confidentiality of information.
Perform Software and Hardware installation across MTNN and ensure strict adherence to ITIL best practices, as well as conduct monthly routine preventive maintenance.
Job Conditions: Normal MTNN working conditions. May be required to work extended hours. After hours overtime and callout when necessary.

Reporting To: Team Lead, IN/Prepaid Planning Engineer

Required Skills:
B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science
Unix/Oracle/ITIL/Java Certifications.
Four (4) years relevant work experience including:
2 – 3 years hands-on experience in Linux System Administration, Applications Development and Oracle Database Administration.
Hands-on experience in Applications support.
Good understanding of GSM Value Added Services.
Employment Status : Permanent

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